FREE SHIPPING POLICY:

All domestic shipments to the 48 states via UPS Ground will be given to order over
1: $ 200.00 (excluding display, extension, and wigs)
2: $ 700.00 for any order with Hair Extensions, Wigs catagories

Follwoing Conditions are additional for Free Shipping 
Alaska & Hwaii
1: Eligible on orders above $ 800.00
2: Total must exceed $ 800.00 aftrer all eligible discount, credits, and deductions have been calculated

East Coast (4 to 5 days Transit Times) | Free Faster Shipping Upgrade 
1. Elgibile on orders above $ 1,000.00
2. Process Time: 24~48 hours
3. Total must exceed $ 1,000.00 aftrer all eligible discount, credits, and deductions have been calculated

We Reserve the right to change/discontinue any and all promotinos at any time without prior notice.
We are unable to ship to APF/FPO/AND P.O. Box Addresses.

 

RETURN POLICY

 

ALL SALES ARE FINAL

  • If you are not satisfied with our merchandise. Please contact us within 3 days of delivered date for RMA (Return Merchandise Authorization) Form
  • RMA can be either faxed or emailede


HOW TO RETURN OR EXCHANGE:

  • All return item must be in "original condition" otherwise they won't be honored. ex)Original  packaging or already sold & used by end-user(final consumer 
  • Unauthorized reutrn, wrong items, not original condition items would be shipped back at buyer's expense
  • Restocking fee is 20% of total invoice(excluding shipping fee)
  • Return will be processed as exchange or store credit only
  • Please fill out RMA completely and enclose it with the item you would like to return 
  • We will not honor any items that have passed our 3 days Grace period 
  • Please use legitmate parcel carriers such as USPS, UPS, FEDEX, or DHL for shipping. Note**Shipping Expense would be at buyer's expense for returning items
  • For any returned packages with failure delivery, i.e.,multiple delivery attempts, insufficient address informaiton, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost, and return shipping cost as well as 20% restocking fee 
  • RMA form can be download in front page or request us to fax or email


RETURN , OTHER SHIPPING & HANDLING INFO:

  • Re-shipping & credits are not issued until returns are received.
  • If items are returned from orders that received free shipping discount, original shipping will be charged
  • If you have an exchange for the same item on defected products, no additional shipping & handling charges will incur.
  • Last Pick DOES NOT send any form of return label
- See more at: http://www.last-pick.com/lastpick_return_exchange#sthash.sqWq4eij.dpuf

ALL SALES ARE FINAL

  • If you are not satisfied with our merchandise. Please contact us within 3 days of delivered date for RMA (Return Merchandise Authorization) Form
  • RMA can be either faxed or emailede


HOW TO RETURN OR EXCHANGE:

  • All return item must be in "original condition" otherwise they won't be honored. ex)Original  packaging or already sold & used by end-user(final consumer 
  • Unauthorized reutrn, wrong items, not original condition items would be shipped back at buyer's expense
  • Restocking fee is 20% of total invoice(excluding shipping fee)
  • Return will be processed as exchange or store credit only
  • Please fill out RMA completely and enclose it with the item you would like to return 
  • We will not honor any items that have passed our 3 days Grace period 
  • Please use legitmate parcel carriers such as USPS, UPS, FEDEX, or DHL for shipping. Note**Shipping Expense would be at buyer's expense for returning items
  • For any returned packages with failure delivery, i.e.,multiple delivery attempts, insufficient address informaiton, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost, and return shipping cost as well as 20% restocking fee 
  • RMA form can be download in front page or request us to fax or email


RETURN , OTHER SHIPPING & HANDLING INFO:

  • Re-shipping & credits are not issued until returns are received.
  • If items are returned from orders that received free shipping discount, original shipping will be charged
  • If you have an exchange for the same item on defected products, no additional shipping & handling charges will incur.
  • Last Pick DOES NOT send any form of return label
- See more at: http://www.last-pick.com/lastpick_return_exchange#sthash.sqWq4eij.dpuf

ALL SALES ARE FINAL

  • If you are not satisfied with our merchandise. Please contact us within 3 days of delivered date for RMA (Return Merchandise Authorization) Form
  • RMA can be either faxed or emailede


HOW TO RETURN OR EXCHANGE:

  • All return item must be in "original condition" otherwise they won't be honored. ex)Original  packaging or already sold & used by end-user(final consumer 
  • Unauthorized reutrn, wrong items, not original condition items would be shipped back at buyer's expense
  • Restocking fee is 20% of total invoice(excluding shipping fee)
  • Return will be processed as exchange or store credit only
  • Please fill out RMA completely and enclose it with the item you would like to return 
  • We will not honor any items that have passed our 3 days Grace period 
  • Please use legitmate parcel carriers such as USPS, UPS, FEDEX, or DHL for shipping. Note**Shipping Expense would be at buyer's expense for returning items
  • For any returned packages with failure delivery, i.e.,multiple delivery attempts, insufficient address informaiton, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost, and return shipping cost as well as 20% restocking fee 
  • RMA form can be download in front page or request us to fax or email


RETURN , OTHER SHIPPING & HANDLING INFO:

  • Re-shipping & credits are not issued until returns are received.
  • If items are returned from orders that received free shipping discount, original shipping will be charged
  • If you have an exchange for the same item on defected products, no additional shipping & handling charges will incur.
  • Last Pick DOES NOT send any form of return label
- See more at: http://www.last-pick.com/lastpick_return_exchange#sthash.sqWq4eij.dpuf

ALL SALES ARE FINAL

  • If you are not satisfied with our merchandise. Please contact us within 3 days of delivered date for RMA (Return Merchandise Authorization) Form
  • RMA can be either faxed or emailede


HOW TO RETURN OR EXCHANGE:

  • All return item must be in "original condition" otherwise they won't be honored. ex)Original  packaging or already sold & used by end-user(final consumer 
  • Unauthorized reutrn, wrong items, not original condition items would be shipped back at buyer's expense
  • Restocking fee is 20% of total invoice(excluding shipping fee)
  • Return will be processed as exchange or store credit only
  • Please fill out RMA completely and enclose it with the item you would like to return 
  • We will not honor any items that have passed our 3 days Grace period 
  • Please use legitmate parcel carriers such as USPS, UPS, FEDEX, or DHL for shipping. Note**Shipping Expense would be at buyer's expense for returning items
  • For any returned packages with failure delivery, i.e.,multiple delivery attempts, insufficient address informaiton, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost, and return shipping cost as well as 20% restocking fee 
  • RMA form can be download in front page or request us to fax or email


RETURN , OTHER SHIPPING & HANDLING INFO:

  • Re-shipping & credits are not issued until returns are received.
  • If items are returned from orders that received free shipping discount, original shipping will be charged
  • If you have an exchange for the same item on defected products, no additional shipping & handling charges will incur.
  • Last Pick DOES NOT send any form of return label
- See more at: http://www.last-pick.com/lastpick_return_exchange#sthash.sqWq4eij.dpuf

 ALL SALES ARE FINAL

  • We take great pride in our reputation for high quality and excellent value and in order to keep our prices as low as possible we normally do not accept reutrns or exchanges. In any case, if you aren't satisfied with a purchase/damaged(during transportation), we will assist you with a prompt replacement of your return(s) or inventory doesn't  permit; then you will be given a store credit.
  • All return must be notified within 3 days of delivered date & be shipped out to us right away once it is approved. It must be accompnaied by an RMA(Return Merchandise Authorization) number, RMA form, or copy of your invoice. 
  • Contact us to obtain RMA number by email, chat, or phone.
  • If you cannot obtain an RMA form, please include a copy of your invoice & write it on the top right corner.

 


PACKAGING AND RETURN INSTRUCTION

  • Along with an RMA form, package your return in a secure box.
  • Ship by using USPS, UPS, or any other legitimate shipping company.
  • last pick is not responsible for any lost or dmanaged package(s), so please ship your package insured with tracking for your safety.
  • Any returns received due to poor package, will not be honored.
  • Any returns with no item codes or invoice number, will not be honored.
  • Keep your shipping receipt until you have fully received your exchange or credit.

 


HOW TO RETURN OR EXCHANGE:

  • All return item must be in "original condition" otherwise they won't be honored. ex)Original  packaging or already sold & used by end-user(final consumer )
  • Unauthorized reutrn, wrong items, not original condition items would be shipped back at buyer's expense
  • Restocking fee is 20% of total invoice (excluding shipping fee. i.e. $100x0.20 = $20)
  • Return will be processed as exchange or store credit only
  • Please fill out RMA completely and enclose it with the item you would like to return 
  • We will not honor any items that have passed our 3 days Grace period 
  • Please use legitimate parcel carriers such as USPS, UPS, FEDEX, or DHL for shipping. Note**Shipping Expense would be at buyer's expense for returning items
  • For any returned packages with failure delivery, i.e.,multiple delivery attempts, insufficient address informaiton, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost, and return shipping cost as well as 20% restocking fee 
  • RMA form can be download in front page or request us to fax or email.
  • Click here (Return Merchandise Authorization) Form



RETURN , OTHER SHIPPING & HANDLING INFO:

  • Re-shipping and credits are not issued until returns are received.
  • If items are returned from orders that received under free shipping discount, original shipping will be charged.
  • Shipping fee(both ways) won't be given as store credit. 
  • If your order was shipped under "free shipping promotion," cost of shipment to you will be deducted from return.  ex) $250 - $13.55(original shipping cost to your door) - $50(20% from $250) = $186.45
  • Last Pick DOES NOT send any form of return label



RETURN ADDRESS
  • All returns must be made to our customer service center
  • Address
    www.Last-Pick.com
    ATTN: Returns RMA #
    3183 Wilshire Blvd, #196-A4
    Los Angeles, CA 90010.  USA
    1-213-568-4644



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